Last updated: October 30, 2026
Carefully delivered, thoughtfully kept
XIMIBLE brings together ceramics and home objects. Here is what to know about delivery and returns.
Your order timeline
Dispatch: within 3 calendar days after successful payment.
Delivery: estimated 5–12 calendar days after dispatch, worldwide subject to coverage.
Returns: request within 30 calendar days of receipt and send back within 14 calendar days after receiving return instructions.
Refund processing: inspection and eligible refund initiation within 5 working days after we receive the return.
Worldwide delivery · 5–12 calendar days
We deliver worldwide, subject to carrier coverage. Estimated transit is 5–12 calendar days after dispatch. Processing time is separate; customs and carrier delays may affect arrival. Delivery charges are displayed before payment.
30-day returns
Request a return within 30 calendar days of delivery. Wrap each piece separately and protect handles, rims and other delicate edges when returning it. Contact [email protected] for instructions and the correct return address.
Read the details
See our full shipping policy for tracking, customs and delivery support, and our returns & refunds policy for conditions, postage and refunds.
Helpful information for XIMIBLE
Check ceramics and glass for chips or cracks on arrival. Photos of the item and protective packaging can help us investigate transit damage.
Shipping and return costs
Shipping is displayed before payment; free shipping applies only when stated. Change-of-mind return postage is paid by the customer. We cover reasonable necessary return shipping for faulty, damaged or incorrect goods. See the full policies for original delivery-charge refunds and your legal rights.